Hiabjee's Privacy Policy

Hiabjee is a trusted online betting platform dedicated to providing Bangladeshi users with a safe and enjoyable experience. This Privacy Policy explains how hiabjee manages your personal information.

By using our website or mobile app, you agree to this Privacy Policy. We never collect your information unnecessarily or sell it to third parties. hiabjee's Privacy Policy follows international data protection standards at every step.

This policy applies to all users of the hiabjee.net website and its associated mobile applications. If you do not agree with this policy, please refrain from using our services and contact our support team.

Hiabjee only collects information that is necessary to provide our services. Here is a detailed breakdown of what we collect:

Hiabjee uses the information you provide for the purposes listed below. A legal basis is confirmed for each use before your data is processed:

• Account Creation & Management: Your information is used for registration, login, and account security.
• Payment Processing: Financial information is required to process deposits and withdrawals.
• KYC Verification: Identity documents are verified to confirm age and identity.
• Fraud Prevention: Unusual activity is detected and flagged to keep the platform secure.
• Customer Support: Your information is used to resolve issues and answer your questions.
• Personalized Experience: Bonuses and offers are shown based on your preferences.
• Legal Obligations: Your information may be used to meet regulatory requirements.
• Marketing Communications: Promotional messages are only sent with your consent.

Hiabjee never uses your data for unauthorized commercial purposes. Your interests are the top priority in every instance where your data is used.

Hiabjee never sells your personal information. However, data may be shared with third parties in certain specific circumstances:

• Payment Provider: Bkash, Nagad, Rocket — relevant details are shared as needed to complete transactions.
• KYC Partner: Licensed verification services are used to confirm your identity.
• Law Enforcement Authorities: Data may be disclosed under a court order or as required by law.
• Regulatory Authority: Required information is shared with licensing authorities.
• Technology Provider: Hosting and cybersecurity partners operate under contractual confidentiality agreements.

Hiabjee uses cookies on its website. Cookies are small text files stored in your browser that help improve website functionality.

You can disable cookies from your browser settings at any time. However, disabling essential cookies may affect the proper functioning of certain website features.

Hiabjee has implemented the highest technical and organizational measures to protect your data. Our security framework follows international standards:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Data Encryption: All stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security has been applied to your account.
• Firewall & DDoS Protection: Advanced cyber attack prevention measures are actively in place.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Access Controls: Only authorized personnel have access to specific information.
• Security Monitoring: Suspicious activity is monitored 24/7 through automated systems.

Hiabjee does not retain your data longer than necessary. Different types of information are subject to different retention policies:

• Account Information: For as long as your account is active, and for 5 years after closure.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• KYC Documents: 5 to 10 years, as required by law.
• Customer Support Contact: 3 years after the issue is resolved.
• Cookie Information: Varies by cookie type (from 90 days up to 2 years).
• Marketing Preferences: Until consent is withdrawn.

Once the retention period expires, your data is permanently deleted or anonymized.

As a hiabjee user, you have important rights over your personal information. We respect these rights and respond to your requests as promptly as possible:

Hiabjee strictly does not collect any information from individuals under the age of 18. Our platform is designed exclusively for adults.

• Age is verified at the time of registration.
• Additional age verification may be requested in suspicious cases.
• If information belonging to a minor is detected, the account is immediately closed and the data is deleted.
• Parents can contact us to close their child's account.

Hiabjee's platform may occasionally reference third-party services. These third parties have their own privacy policies, and hiabjee is not responsible for them.

• Payment Gateway: bKash, Nagad, Rocket, and similar services have their own privacy policies that apply.
• Analytics Tools: Tools used for website performance analysis operate under their own privacy policies.
• Live Chat Support: Customer support tools operate under their own privacy standards.

We recommend reading the privacy policy of any third-party service before using it. hiabjee is only responsible for data protection on its own platform.

Hiabjee may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified by email or SMS of any significant changes.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated Privacy Team:

• Email: support@hiabjee.net
• Response Time: Usually within 2–5 business days
• Important Request: Resolution within a maximum of 30 business days

Your privacy is our top priority. hiabjee is always here for you — delivering a safe, transparent, and trustworthy betting experience.